At Goldstar we respect your privacy and are committed to protecting the confidentiality of your personal information. Our aim is to be as clear and open as possible about what we do and why.
Goldstar is responsible for the personal data collected on GoldstarPens.com, on its related websites and on the various media it uses (print, phone, etc.).
Our contact details are as follows :
We collect data directly from you when you complete a form or register at our website, by phone or by mail (your name, e-mail address, mailing address and billing address, your phone number).
We may collect information when you call us or send us any correspondence, when you voluntarily complete customer surveys, provide feedback and participate in competitions.
Website usage information may also be collected using cookies (such as your IP address, browser type and operating system, page views and information as your use of our website (eg. Frequency and timing)) and, if you arrived at our site via a link from another website, the URL of the linking page.
The purpose of collecting personal data is to:
When you order one of our products, we process your personal data to manage your account, process fulfil your order, and fulfil our contract with you.
When you give us permission, we will use email and phone to communicate items that we feel may be of interest to you such as updates and offers for up to 6 years.
We may process your personal information for our legitimate business interests, which include some or all of the following:
Whenever we process data for these purposes, we always ensure that your Personal Data rights are protected. We may process your personal data up to 6 years after your last interaction with us.
We will not retain your personal data for longer than is necessary for the purpose for which it is provided. By law, we will keep your account and transaction data for 6 years after the completion of our contract.
Goldstar operates from offices worldwide and may disclose your personal data to its affiliates and processors inside and outside the United States and Canada.
Goldstar and its affiliates and data processors always seek to ensure appropriate standards of data protection are adhered to for the forms of processing mentioned above.
We may also disclose your personal information to any purchaser of our business or to comply with legal obligations, to protect your vital interest or those of another natural person.
"Cookies" are small pieces of information stored by your browser on your computer’s hard drive. Most web browsers automatically accept cookies, but you can usually prevent accepting cookies by changing your browser settings. A cookie allows you to browse in the store, put items in your shopping cart and then return several days later to continue where you left off - with the previously selected items still in the cart. Cookies help us give you a better web site, by letting us monitor what's working and what isn't through site traffic analysis. Please be assured that accepting a cookie does not give us access to your computer or personal information under any circumstances.
The cookie settings on this website are set to 'allow all cookies' to give you the very best experience. The following types of cookies are used on the Goldstar website:
If you do not want these cookies on your device, you can change your cookie settings, you can opt out in several ways:
Goldstar uses also reputable third parties to deliver the e-mails you may receive from this site. These third parties use unique identifiers and invisible images (often called "pixel tags" or "clear GIFs") to perform message open sensing, message format sensing, and click through sensing on behalf of Goldstar in order to bring you more relevant information.